Services
Support for unpaid carers, in partnership with Forward Carers.
Whether you care for someone with a disability, long-term illness, dementia, frailty, addiction or mental health condition, our Hubs offer practical help, emotional support and tailored guidance.
Birmingham Carers Hub
Free registration and easy access to support — available to anyone providing care, even for just a couple of hours a week. No benefits required.
- Free, holistic Carers Assessments for carers supporting adults 18+
- Advice on social care, benefits, equipment, respite, leisure and housing
- Confidential helpline for guidance or a listening ear
- Community mini hubs across Birmingham via partner organisations
- Support groups, wellbeing events and practical workshops
- Free Carer Friendly ID Card recognised across the city
Dementia Carers Hub
- Dedicated Dementia Carers Advisors throughout the dementia journey
- Carer Assessments
- Dementia Café hosted by Age Connects West Midlands — peer support, activities, expert advice
- Dementia community activity groups across the city
Sandwell Carers Hub
Borough-wide support delivered in partnership with trusted local organisations — Age Connects West Midlands, Age UK Sandwell, Midland Mencap and St Albans Community Association.
- Wellbeing checks and tailored action plans
- Peer support groups and wellbeing activities
- Emergency planning support
Accessibility & opening times
Main contact centre: 76–78 Boldmere Road, B73 5TJ. Wheelchair access, ramped entrance, accessible toilets, large print and audio information.
Open Mon/Tue/Thu/Fri 8:45am–5pm, Wed 8:45am–6:45pm.
