Services
Free, friendly guidance to help you navigate everyday life.
Our Guidance and Information Service provides free, accessible support across the community to help people get the advice they need in a friendly, local setting.
What we offer
- Benefit checks to ensure you're receiving your full entitlements
- Support with Blue Badge, bus pass and benefit-related applications
- Wellbeing assessments to identify additional support needs
- Help finding local social groups and activities
- Guidance on accessing other suitable services
- Trained Approved Assessors carrying out non-complex functional assessments to support independent living
Energy Support Service
In partnership with Birmingham Community Action Network (B:CAN), we offer funded energy advice to help households manage energy use and reduce costs — including help with suppliers and energy debt.
We also deliver the NAVCA and Cadent 'Centres for Warmth' programme through drop-in sessions, with home energy efficiency advice, Priority Services Register sign-up, benefits and debt advice and access to gas safety services.
Drop-in advice sessions
Community drop-in sessions run weekly — no appointment needed. Just call in for face-to-face guidance from our knowledgeable team.
